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Unlocking User Insights: Mastering Participant Engagement and Rapport in UX Sessions - Episode 2/2

Jeremy Season 2 Episode 2

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Welcome to the UXChange Podcast! The podcast where we change and exchange user experiences. 

In this episode, we dive into building rapport with participants during user sessions. 

We will cover: 

  • Open ended questions
  • Being present 
  • Having a note-taker
  • Following-up
  • Remaining neutral
  • Measuring user behaviour 

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