UX - The User Experience Podcast
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Welcome to the User Experience Podcast, the podcast where we (ex)change experiences! I am a firm believer that sharing is caring. As we UX professionals are all aspiring to change User Experiences for the better, I have put together this podcast to accelerate learning and improvement! In this podcast, I will: Share learning experiences from myself and UX professionals, answer most common questions and read famous minds.
Episodes
82 episodes
Using An App To Get Off Your Phone, And The Research That Says AI Is Affecting Our Brain
📱 Bond — The Social Media App That Wants To Cure Your Doom-Scrolling — TechCrunchBond launched this week as a social media platform explicitly designed to get you off your phone — no infinite feed, no algorithmic scroll, just...
How To Stay Sane With AI, Claude Design Launches
🧠 How To Approach AI And Stay Sane — UX CollectiveJulia Kockbeck's article as a QA engineer frames the AI adoption question better than most: it's not use it or don't — it's knowing when, why, and what you're trading off...
Human Judgement, 0 Click Future, and Chatbot Manipulation
he Case For Human Judgment In The Agent Improvement Loop — LangChainLangChain's argument: if agents are only trained on documented knowledge, their performance will plateau — the differentiator is capturing the tacit expertis...
AI Agents Transparency and Vibe Reporting
🤖 How To Identify Transparency Moments In Agentic AI — Smashing MagazineVictor Yocco's article is one ...
AI Website Design, and How AI Impacts How We Think
Stop Picking The Wrong Website BuilderThere's a website that categorises every way you can build with AI right now — and having tried most of them, I want to save you the time I lostThe core problem with chat-only bu...
Staff Are Too Scared To Use AI, The Questios Designers Should Be Asking, and A Human Approach To Agents.
Staff Too Scared of the AI Axe to Pick It Up — The Register / ForresterForrester's AIQ metric — a measure of individual and organisational readiness...
After 11 Years In UX, This Is The Mistake I See Everyone Making.
🔬 The Observation That Prompted This RantWe measure satisfaction, intention to use, overall liking — and then we go back to our teams and say "users don't trust it" or "satisfaction is low" and expect that to be actionable
UX and AI Digest Episode 5: Managing Users' Expectations with AI
🧠 Most People Just Do What ChatGPT Tells Them — Even When It's Wrong — Futurismhttps://futurism.com/artificial-intelligence/study-do-what-chatgpt-tells-usA University of Pennsylvania study introduced me to a term I had...
UX and AI Digest 4 - AI Interface Design at Hark, Who’s Accountable When AI Fails & ChatGPT Shopping
🎨 Former Apple Designer Building a New AI Interface at Hark — TechCrunchBrett Adcock is betting that hardware design and AI need to evolve together — the way we interact with intelligent software shouldn’t just be a chatbox bolted o...
UX and AI Digest Episode 3: What AI brings to UX, Agentic Commerce and AI in Meta Apps
🎨 What AI Exposes About Design — Alessandro Molinari on UX CollectiveAlessandro argues the design process is shrinking — AI is removing the engineering and development bottlenecks, which means the upstream steps (research, st...
UX and AI Digest Episode 2
Evaluating AI Agents, Claude's Computer Access & Prompt-Only Enterprise Software🔬 EVA — A Framework for Evaluating Voice AgentsI hadn't realised we lacked a proper evaluation framework for voice agents — thi...
UX and AI Digest Episode 1
UX Digest | EP. 1 — Google Stitch, Microsoft's AI Rollback & the Rise of AI Note-TakersIn this episode of UX Digest, I react to three stories at the intersection of AI, product design, and user experience research — sharing my...
When Not to Use AI
Welcome back to UXChange, I’m Jeremy — and today we’re talking about something I’ve been wrestling with personally: when should we actually use AI?We all love what it can do — speed, automation, magic. But at what point doe...
From Vanity to Sanity: The Real Metrics Behind Trustworthy AI - Part 2
Welcome back to UXChange — this is Part 2 of our series on Measuring the User Experience of AI.In the first episode, we explored vanity vs. sanity metrics — the surface-level KPIs that look good on dashboa...
From Vanity to Sanity: The Real Metrics Behind Trustworthy AI
In this new series, we’ll dive deep into what it really means to measure the success of AI-enabled user experiences. Beyond surface-level KPIs and “vanity metrics,” we’ll talk about the sanity metrics that actually reveal whethe...
Uncovering the Unconscious in UX Research
In this episode, I explore how much of user experience happens beneath the surface of awareness — and why tapping into the unconscious is essential for better product design. Why users often say one thing but do another
Predicting User Experience in the Age of AI
In this episode I explore how product teams can better anticipate and measure user experience in a world where interaction patterns are shifting—from clicks and forms to voice and chat. Why AI is transforming the way users inte...
Your AI Metrics Could Be Lying to You: The Vanity vs Sanity Problem in UX Measurement
I break down the difference between vanity metrics (what looks good) and sanity metrics (what actually matters), plus the new measurement challenges when users collaborate with AI instead of just using a product. Essential for anyone designing ...
AI Is Not Magic
📝 Episode DescriptionWhy AI breaks traditional UX rulesThe costly mistake of treating AI like automationHow that 5% error rate could lose you big dealsEssential if you're adding AI to your produ...
My Honest (UX) Opinion About AI
In today's episode, I shared my thoughts on AI from my dual perspective as a UX professional and admittedly picky user. Here's what we covered:🧠 My UX PhilosophyI'm that friend who gets frustrated when interfaces d...
Should UX Research Even Be Done? | Sizing UX Research Efforts | Episode 1
Check out the Youtube version for my slides: https://youtu.be/v3gBHYA1O_EExplore the critical first question in UX research: Should research even be done in the first place? In this ...
Strategy MasterClass Episode 2
- This episode dives into the essentials of setting goals and measuring success in UX. - We’ll explore the HEART framework by Google and discuss how to make UX automatic for everyone. - Learn how to define your vision & mi...
Strategy MasterClass Episode 1
- Excited to kick off a new series on research strategy- I'm diving deep into strategy: crafting visions, setting missions, and creating actionable plans.- Research strategy isn't just for UX—it applies to startups, pe...