Unlocking User Insights: Mastering Participant Engagement and Rapport in UX Sessions - Episode 2/2

Welcome to the UXChange Podcast! The podcast where we change and exchange user experiences. 

In this episode, we dive into building rapport with participants during user sessions. 

We will cover: 

• Open ended questions
• Being present 
• Having a note-taker
• Following-up
• Remaining neutral
• Measuring user behaviour 

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