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UXchange
Welcome to "UXChange" the podcast where we (ex)change experiences! I am a firm believer that sharing is caring. As we UX professionals are all aspiring to change User Experiences for the better, I have put together this podcast to accelerate learning and improvement! In this podcast, I will:- Share learning experiences from myself and UX professionals- Answer most common questions- Read famous blogs- Interview UX Professionals- And much more!For more info, head over to ux-change.com
UXchange
From Vanity to Sanity: The Real Metrics Behind Trustworthy AI - Part 2
Welcome back to UXChange — this is Part 2 of our series on Measuring the User Experience of AI.
In the first episode, we explored vanity vs. sanity metrics — the surface-level KPIs that look good on dashboards versus the deeper indicators that truly define trust, satisfaction, and control.
Today, we’re going a step further. I’ll break down why we need a new approach to measure AI experiences, and why our traditional UX frameworks simply don’t fit anymore.
If you’ve ever asked yourself “how do I even measure if my AI is working well?” — this episode will give you the foundation to start answering that question the right way.